Recently my husband and i had gotten tickets for a later show. We have three kids and its nice when we can go alone. Our son who is two got sick and we had to take him to the hospital. The next day when i tried to get a refund or another show for tickets that hadnt been ripped or used the manager told me that while i was on the way to the hospital i should have called the theatre and let someone know my situation. They werent going to pay the bill but felt i should have called. Im going back to killeen to watch movies! Customer service and the management team are sorry and i would never recommend this to friends or visiting family.

This is a Theater that has a major problem- they let kids run around and scream the whole entire movie. Tried to get them to stop but the MANAGER wasn't interested in helping out. Recommend to friends? Never.Going to spend my money there again? No.