Since I was held on the phone so long to talk to an "Assistant Manager" I decided it would be much better for me to go on and write a review. I am reluctant to do so because anything I have to say at this time is certainly uncomplimentary! Enough said here!!! If and when I shop at this store again I'll talk to the manager personally. I gave 3 stars because some of the employees are always courteous, knowledgeable, helpful and most assuredly respectful and friendly. They deserve 5 stars. But more than once I have felt some of your employees have a lot to learn about business and respect! Apologies after the fact are completely unacceptable!