I have NEVER experienced such awful service. After having to change our order several times because they did not have that item (sweet tea, lemonade, Mac n cheese, cookies) we were told it would be 20min for chicken. After 35 mins I asked to speak to the manager. They finally found the manager out side where he was talking on his cell phone, he then proceeded to ask me what I wanted him to do. He only had 4 people working and 2 were new and didn't know what they were doing. He also says, "I can't make people come to work" I asked for a corporate number, to which he responded, "they will tell you the same thing" and never provided me with a number. It was over 50 mins before I finally received my refund after the manager was yelling at the employees and told 2 of them to leave. (Again, keep in mind 4 employees - 1 "manager" on his phone, - 2 told to leave = 1 employee) needless to say, I will never be stepping foot in that place again.