If you want good service and technical expertise look no further than Eric's cycle works. I was shopping at Bert's for a hybrid and wasn't impressed with the customer service and a friend had mentioned Eric's to me. So I went over and talked with him and after doing some research later I decided on a jamis. I called Eric and he let me know that they had some of the last years model for cheaper in a warehouse and not only helped me pick out a great bike but saved me a few bucks too. I won't be going anywhere else for my cycling needs that's for sure.