Extremely friendly staff who were working together as a team to make sure every customer was quickly served. I didn't have to wait or ask for a refill of tea....they were right on top of it! Very relaxing environment with the live piano music in the background. The pianist was excellent! The menu is typical tea room food...chicken salad, various other salads, quiche, sandwiches, soup, fruit, and desserts.... but there was nothing typical about the food. The salad was crisp and fresh and had a good variety of veggies. The fruit also had a nice combination of various fruits. The quiche with ham, cheese and mushrooms was just perfect. They offer amazing desserts...we had the Italian Cream cake...YUM!!! They also have a large offering of gourmet chocolates. This was a great "find" and is now top on our list of "must go to" places! Oh yea....their tea is great too!!!