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Details

General Info

RainVac, a division of Vertex Worldwide, Inc., has been in business since 1992. The company has risen to its current position in the marketplace based on one very important principle: customer service. Unlike most companies that deal in the Rainbow Cleaning System, we are not a sales-based business. Rather, we feel that the attention and training of our employees needs to be focused on service to our customers. The product can sell itself based on its superior design and engineering. Our customers are what set us apart from the rest. If they are happy with the service they receive, they will continue to return. That is why we have become the largest Rainbow parts and service company in the world. Our technicians receive monthly training on every aspect of every Rainbow model dating back to the 1950s. We keep up with factory bulletins and updates to be sure that every repair we do from the main unit to the power nozzle will utilize the latest and most updated technology before we return the machine to the customer.

HoursCLOSED NOW
Regular Hours:
Mon - Fri
Sat - SunClosed

Contact Info

Phone:

Main - 301-791-9669

Address:
920 W Washington St Hagerstown, MD 21740

Reviews

5
9 Reviews
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A
Andrea P.

11/28/16

1 Reviews0
5.0

I have been purchasing products for my rainbow vacuum for years from Rainvac. Recently I had issues with it and sent it to them to figure out what was going on with it and paid for a cleaning. What a great experience! Super friendly, knowledgeable and the turn around was fast! They called with a quote to fix it and the whole experience was very pleasant and headache free and not to mention the great price! I highly recommend this company and I even have a local rainbow place that fixes and sells product but the prices are way over the top. Rainvac has great service, they are professional and offer great prices! You won't be disappointed!

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anonymous

02/05/14

5.0

Quality parts and fast services.

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anonymous

02/04/14

5.0

Friendly service via online chat and telephone with quick shipping. Highly recommend.Huge selection of scents for your vacuumGreat prices and helpful staff make it easy to find what you need. NERIMAN AKPINAR GERMANY

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anonymous

11/04/13

5.0

I needed a HEPA air filter for my Rinbow vacuum. I found it on RainVac in the best price on the net. The product was described very well on the site. The delivery was without any problems and the product is what it should be.

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B
bbbc046

09/15/13

1 Reviews0
5.0

Super dealer. The parts arrived much sooner than I anticipated, they were factory replacement parts not after market and actually look better than the originals. Fair price, fair shipping charges, super fast shipping. Overall this was an excellent company to do business with and I'm sure I'll be back. Thanks

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anonymous

07/12/13

5.0

Your tech support on call, Daryl was heaven-sent. He also educated me in a fact I never knew before. I have been a Rainbow vac owner since 1983 and I did not know that my model vacuum will not start until connected to the water reservoir. My Rainbow vac is now in its regular dependable state - vacuuming as good as the day I bought it ten years ago. Thanks, RainVac. You are indeed a good company to know.

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anonymous

06/24/13

5.0

Great Sellers. They had everything i need i ordered a hole bunch of stuff from them for a reasonable prices they beat prices that other stores sell items for way too much. Great store i highly recommend that you buy from them for the best prices around.

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F
fedewabb

06/24/13

1 Reviews0
5.0

Absolutely the most wonderful service. Within my budget and quick turnaround. Thank you so much for your service!!!

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anonymous

09/18/12

5.0

Very nice people to deal with. Had a question on how to change the belt and they walked me through it over the phone.

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Categories
Vacuum Cleaners-Repair & Service, Vacuum Cleaners-Household-Dealers, Vacuum Cleaning Systems
Services / Products
Make us your Rainbow Vacuum Specialists! We can assist you with all your Rainbow Vacuum needs, from Sales to Supplies, specializing in Repair. We value your Rainbow Vacuum as much as you do. Our job is to keep it in top condition to provide the performance you expect and deserve. Not only do we assist you with all your vacuum needs, from Sales to Supplies, but we also specialize in excellent Repair Service. Let us Transform your Home The Rainbow System has long been known as a truly revolutionary home cleaning system. Its unique water-based filtration actually traps dirt, operating on the principal that "wet dust can't fly." Your Rainbow water bath system provides not only a cleaner home, but a healthier living environment for you and your family.
Payment Options
cash, check, debit, financing available, paypal, travelers checks, amex, discover, master card, visa
Brands
Rainbow Vacuum
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Data provided by one or more of the following: Thryv, Data Axle, Yext.