It is such a cute, quaint, cozy place. I think the coffee is better than any coffee in the valley. I'm a coffee snop; I frequent all of the cafe's, and this coffee is by far, the best testing coffee around. The best part about this place (as my kids affectionately call it, "Shelby's") is how friendly the people that work there are. I don't know if they are as friendly at the other locations, but in Hadley, they are SO nice, always smiling. In part, aside from the good coffee, this is why I travel from Amherst every day & back just to get my coffee fix.