Called Frog Pro at about 10:00 p.m. the evening before Thanksgiving when I arrived home to find the furnace was out and the house was 47 degrees inside. Shawn called me back promptly after I left a message with the 24 hour service line. He arrived quickly and checked everything out for me. He was very honest and pleasant. I was thankful to get such good service the night before a holiday at a fair price. 84.00 spent