The service leaves something to be desired, depending on what day it is will reflect your service, the counter staff on weekdays a young lady who dresses professionally but at times thinks she is better than everybody and comes off with a moody attitude, the young lady on Saturday is new and is learning by self teaching, the rear service staff a youg man knows his business and dose it well. 4 out of my last 5 visits I have not gotten a receipt or had to ask for one. but compaired to another mailing company just down the shopping center, mail an copy is tops a 10 out of 10. only major concern is the Notary service. they have 3 staff, 1 seal and you just know the person signing as a Notary isn't the legal holder of that said seal of office. and they violate state law by charging more that the legal limit a Notary can charge of $4.00 per document. but shipping rates are lower than other mail carriers with exception of US Mail