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We Fix It Right The First Time
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri Sat - Sun Closed - Phone:
Main - 903-455-6300
- Address:
- 3079 State Highway 34 S Greenville, TX 75402
- Email:
- Link:
- Categories
- Automobile Air Conditioning Equipment-Service & Repair, Auto Oil & Lube, Auto Repair & Service, Auto Transmission, Automobile Air Conditioning Equipment, Automobile Inspection Stations & Services, Automobile Parts & Supplies, Brake Repair
- Services / Products
- We are a full service Auto Repair Facility, we fix it right the first time.
- Payment Options
- Brands
- BFGoodrich, Michelin
- Location
- 2.2 Miles South of I-30 and Hwy 34 South of Greenville at 3079 Hwy 34 South
- Amenities
- Brakes repair and service, Air Conditioning Service, Automotive Electrical, Automotive Computer Diagnostics, Suspention, Engine Repair and Replacement,
- Languages
- English, Spanish
General Info
Contact us for More Information
Contact Info
Reviews
While Kim has been very professional and clearly upset by our complaints, her inability to do anything about it (whether by her choice or the directive of the new owner that lives in California) leaves us with no other choice than to leave a review detailing the problems we had. Whether or not you will have them, well... you roll the dice.
We brought them our older PT cruiser and asked for a diagnostics to see if it would be worth repairing and after they told us there was 1000 worth of work to be dine, we had them do it. In less than 6 months, other parts they were supposed to have checked needed to be replaced to the tune of 1500.00. When we asked why it wasn't mention during the first diagnostics, they couldn't (or wouldn't) answer. When I told them no, not going to spend more on the car than it is worth, I was charged for the SECOND diagnostic that showed that they hadn't done their job correctly the first time.
I reached out and complained to Kim about this after taking it to another mechanic for a second opinion, who told me that there was actually MORE wrong that they STILL didn't point out, so they were going to try to screw me AGAIN by playing the game of stringing me along, one part at a time, until they had gotten me for several thousand dollars. Not only are they dishonest (or just incompetent), but they aren't willing to take responsibility for their mistakes, assuming they were actually a mistake and not an intentional theft. When I called and asked for a printout to be either mailed or emailed to me to show specifically what they had done and what I was charged for, I have gotten nothing.
Use this company at your own risk, they are either dishonest, or incompetent, I just can't figure out which would be worse.
My husband took my Chevy here for years until I had to get rid of it. They did a fantastic job each time it was in the shop.
02/04/15
Auto Doc has always been honest to me regarding issues I have with my car. I never worry when taking my car there to get it fixed. And I don't ever worry about being overcharged.
01/07/15
I went to Auto Doc to get my oil changed, and it was so quick. I know in some places oil changes can take forever. But they were efficient and just great.
05/02/14
I took my vehicle in here before going on a road trip for breaks and they ended up finding a couple other things that could use a tune up. I completely trusted them and it gave me a good feeling to know my passengers and I would be safe riding in my car.
04/09/14
Auto Doc towed and fixed my truck and got it back to me in a matter of hours..amazing! Then I received a thank-you card from them thanking me for my business. I should be the one thanking you! The staff here is one of a kind.
03/13/14
The several experiences I've had here have been nothing less that professional work with no problems after. I have and will recommend Auto doc to anyone who needs repairs.
When I need an oil change they work me in very quickly and it's sometimes once or twice a month.
06/10/13
I was impressed with the quality of work combined with my vehicle being ready on time for a decent price. I cannot think of anything they could improve on.
I stumbled upon Auto Doc a few years ago and have been with them ever since. They are a small family owned business so you get to know them, they are honest, and do good work.
01/15/13
My vehicle's work was completed on time as promised. They were upfront about everything, no hidden fees. They were friendly and were very personable. I will always take my vehicle to them!
11/19/12
Highly skilled technicians here and they have great diagnostic skills. I have had them work on my Range Rover countless times to figure out electrical issues and they have fixed the issues. I am happy I am rid of it as of last week but I will continue to go there with my other vehicles.
10/12/12
I like how they're friendly, competent, and they stand behind what they do!
10/09/12
I had a situation here where my oil cap on my car was not fitting right. They had another one at the shop and gave it to me at no charge!! Now that's what I call service!
07/09/12
I really like the fact that Auto Doc's mechanics are knowledgeable and pretty smart when it comes to working on my car. There place is clean which is also an indicator of how well they operate which is great!
We were driving up to NY from Austin and our car overheated. We lucked out and broke down near Auto Doc so we took it there. They were wonderful and friendly, took care of us quickly, drove us to and from the hotel. They are an honest shop who really takes great care of their customers, I would highly recommend this place to locals and stranded travelers. -Caitlyn & Steve Janson
04/27/09
a Family owned Business That is a joy doing repeat business with.
