I love coming to this office. The staff is always friendly. They can even communicate with me in sign language which is rare and something I have never experienced in wearing hearing aids for 40 years. The office is always neat and clean. The Hearing Specialist makes you feel very comfortable and the whole experience is much better than I have experienced in other offices. They have been very helpful to me and clean my hearing aids and change the tubes for me for no charge. The Hearing aid I received from Avada has worked very well for me and the Specialist is always willing to update my test and make any adjustments I may need. I would recommend them to anyone!!!