Mostly the quality of the food is good. They have a major problem. SERVICE. If you place your order by phone, they will tell you 25 minutes. However, when you get there you have to wait another 10-20 minutes. I find this unacceptable. It's mostly because the people behind the counter are entertaining their friends instead giving the attention to filling orders. As a result I'm no longer interested in Mister Bones. This is the very thing that I've heard from other customers.