i.e.,If I could give this fly by night outfit a ZERO star rating I would do just that. Went through their automatic car wash today. After the system soaped up the car it shut off. No power. Nothing. I called the posted number and got an answering machine. I left a message explaining who I was, what had happened, and requested help in getting the car out of their wash bay. This happened this afternoon. After sitting there waiting for them to show up I got out of the car and started trying figure out a way to get the car out of the wash bay since I could not drive forward as the wash equipment was blocking the normal exit. I discovered a control panel for the entry door which (lucky for me) had power and I was able to open the door and back the car out of the wash bay. Since then I have called the posted number numerous times. I left a call back number each time. No one has called me back. It is now FIVE HOURS later and still no one bothered to return my calls. Thank goodness I didn t have to depend on these bone heads to respond to my request for assistance, otherwise the car would still be sitting in their wash bay. DO NOT USE THIS OUTFIT. THEY ARE IRRESPONSIBLE AND HAVE NO CONCEPT OF CUSTOMER SERVICE. A local favorite, or highly recommended because