It does not give the opinion of less than one star. The people at this office couldn't do a simple X-ray. When the first X-ray didn't turn out they wanted me to pay for another. Then they told me my dog had a spider bite causing the swelling on her nose. And sent her home with antibiotics. When she didn't improve I took her to a different vet for treatment. The new vet took one look at her and rushed her into surgery. It turned out to be a infection in her sinus cavity. When they talked with me after the surgery they told me it should have been plainly visible on the X-ray. I would not take a animal to this vet to have it put down.