I can safely say I will never use this company again. I wish I had researched them more before calling for a repair. They came out, charged me $139 for a part I have seen online for about $50. Tried to charge me a service charge even though their website says "Free service call with repair". Told me they don't take credit cards even though their website says, "Checks & all major credit cards accepted." I still feel like I was overcharged for the repair. Do your research on this company before you call them. Your findings will be enlightening.