Service Professor, Inc.
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At The Service Professor, We Fix it in a Flash!
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri - Phone:
Main - 616-871-1900
1-800-4-PROFESSOR - 800-477-6337
ExtraTollFree - 800-477-6337
- Address:
- 4770 50th St SE Grand Rapids, MI 49512
- Email:
- Link:
- Categories
- Heating Equipment & Systems-Repairing, Air Conditioning Service & Repair, Electricians, Generators, Plumbing Contractors-Commercial & Industrial
- Services / Products
- Electrical: Whole Home Generators-Installation & Repair; portable generator sales; Home Surge Protection; Panel Service/Repair/Upgrades; Anything electrical!Plumbing: Water Heater Installation & Repair; Tankless Water Heater Installation & Repair; Sewer Services (we do not empty septic tanks.); Anything plumbing!Heating: Furnace Installation & Repair; Tune-Ups; Boiler Installation & Repair; Blower Motor Installation & Repair; Anything Heating!Air Conditioning: A/C Installation & Repair; Tune-Ups; Anything Air Conditioning!
- Payment Options
- Brands
- Eaton, Kohler, Lennox
- Location
- No need to travel, we come to you! We send our expert technicians in fully-stocked vehicles (we call them a 'Warehouse on Wheels!')
- Accreditation
BBB Accredited
Angie's List Certified
General Info
Unlike many service providers, we give you up-front pricing so there will not be any hidden costs, or added charges during a service call. Our expert technician will come to your home, assess your current system & present you with some options. Once YOU decide on an option, the price will not change when service is completed!
Contact Info
Reviews
Richard was great. Went over the issues, Gave me three options and the quoted price is what I paid....nothing more. He was pleasant, personable and got the job done.....even when other plumbers told me it wouldn't be possible. From the call to his departure was one of the best experiences with service I have ever had. I am done chasing contractors, The Service Professor is all I ever need...Very highly recommend.
I was having a drainage problem with my kitchen sink for a while and I thought it was about time to get someone out here to take a look at it. We don't have a plumber, so my granddaughter and I got out the phone book and flipped right to this one. I called right away and they said they could come out later that day. I had somethings planned so we set up a time for the following day. When Rich arrived the first thing I noticed was the bright pink truck!!!!!!!!! My granddaughter has seen the truck around town, but never had the chance to read the business's name. When Rich explained to us that some of the proceeds goes to breast cancer awareness that was just an added bonus! Rich did a very thorough job and did it relatively fast too. He was very helpful, offered advice about other things we are having some problems about. All in all A+++!!!! We will definitely be going back to The Service Professor in the future! :)
Our A/C was not working. It just so happened to be the hottest week of this year so far!!! 90's all week! I called and set up an appointment next day. David came out to take a look and he is by far one of the best service repair people I have ever met. He was knowledgeable, friendly, answered any and all questions I had, polite, and just an all around really great guy! The service prices and parts were very reasonable. my A/C was back up and running for $300, in less than an hour! For a trained professional that is guaranteed and insured, that is a great price. I totally recommend The Service Professor!!!!
We had an electrical problem a few weeks ago and used The Service Professor for the first time and were VERY pleased. Then we had some pluming issues so we tried their service again, this time using a plumber named, Brad J. He was GREAT, even went above and beyond his service to fix a towel bar that we couldnt, he didnt have to but did! So far, The Service Professor will continue to get our business and if plumbing issues arise again we will definitely ask for Brad J. Thank you!!!
John was very polite, friendly, and professional. He assessed our problem and had it fixed in short order. He also checked my smoke detectors as I wasn't sure they were working properly. He was very honest to let me know that they were working fine. I could definitely recommend this company and this gentleman.
David was very professional and courteous. Also, very knowledgeable regarding his job. Answered my questions and concerns with no hesitation. Is a credit to Service Professor. Dave and Service Professor=5 Stars..
Josh came into our home to complete a very extensive electrical upgrade. He was both professional, friendly, and very willing to answer questions and go above and beyond to complete the project for us. We could not have been happier with Josh and the results noq that the project has been completed. We would definitely call him again and feel very confident with the staff of Service Professor. Thank you so much.
07/23/15
First time we used this service and were very pleased with professionalism of all the people we interacted with. Will definitely use services again and also recommend to others.
07/14/15
Josh was great: on time knew what he was doing informative very polite helpful kind happy person to work with
07/07/15
Good Job. Very Complete. Answered plenty of questions.
07/06/15
Very pleased with the professionalism and service of this company and its technicians. Scott did an excellent job and explained all of my options. Too bad utilities and cable companies don't operate this way.
07/03/15
John L. was friendly and courteous during the electrical inspection of our home. He asked questions about what we like and dislike about our current electrical system, and provided options for addressing our dislikes. Thank you, John!
07/03/15
Brad D. was helpful, friendly and informative during the cooling inspection of our home. Our air conditioner needed service to keep it in good working condition, and I felt Brad was honest as he was explaining my options. Thank you, Brad!
07/03/15
Jim H. did a fantastic job during the plumbing inspection of our home. He was honest, friendly, helpful. He seemed to enjoy teaching me, as a new homeowner, when I had questions. Thank you, Jim!
07/03/15
Donte' and Joseph did a great job and it was obvious that they enjoy their work. I have already scheduled another job for Donte'. Thank you. Jodie in Grand Rapids
06/25/15
Outstanding job...would hire again...great guy that is concerned about the job and our safety Jim goodall
06/25/15
Our experience with The Service Professor has been quite positive. Derek gave us an initial quote was professional and personable, even when we had him give us another estimate. Our installers Tom, Scott, and John were very friendly and polite. They cleaned up after themselves, wore booties in the house, and explained the process. We were also given an opportunity to ask any questions. Our duct-less A/C is awesome. Will use this company again.
06/25/15
i.e.,The communication was good. The job was professionally done. Service person was very professional. Job was done in a timely manner and took time to fix a couple of other small issues at no extra cost. Would use them again. Thought the job was a bit pricey but you pay for what you get.
06/16/15
Came in to fix our AC at work. Josh was very professional, and just a nice guy. Ran into a few unexpected hurdles, but did some troubleshooting and made it happen. Couldn't be more satisfied with the experience.