Good Service. The best appliance repair I have had! Very friendly and very helpful. If they have a hard time getting parts it is a rare brand then. We have never had a problem with them.

Went out of their way to get parts for our oven here in time for Christmas. The best service company I've ever done business with.

From March 19, we have been getting the run-around from this company. It is the only company in West Michigan to service the name brand of refrigerator that we have. We called every week for 4 weeks and were told the same thing, "The part is on order. I will e-mail my manager to see if we can expidite the process for you." After about 4 1/2 weeks of waiting, we called the company who made the refrigerator. They called ISSCO and found that the part had NOT been ordered yet. So they ordered it at that time. Mon April 23, ISSCO called and said that the part was in, the soonest they could come was Thurs April 26. Make sure to answer the phone, if I didn't they would reschedule. I had to be available at home from 10 AM to 5 PM for the tech to come. On the 26th, at 12:40, they called and said that they could not come, the technician's car broke down. They will come tomorrow at 9 AM. Hopefully they just come and the headache will be over!