I got a remote starter for Christmas and I madean appointment to get it installed. I dropped the car off at noon and I called at 4pm and the person I spoke with insinuated that I should be there before five because that is when they close. I show up at 4:30 and person behind the counter is rude. They told me they needed 4 hours to install the remote starter and I came down here early so they could get out of work on time.