Never have the equipment i need or looking for, never.

I called and asked to speak to someone in the fishing department as I was looking for an ice auger for ice fishing,after a 5 min wait on the phone a guy came on and I asked if they had any in stock he had to go check after another long wait he came back and reported they have all been sent to another store or put away for the season,this was march 1st. on march 20th I stopped in to look for something else and there was a huge display of ice fishing equipment with several ice augers, I ended up buying one at a competitor for less$ Dunhams carries this model, but I was lied to by an employee,and spent my $500 elsewhere. not to mention when I was in the store on the 20th I was all over and in there for 40 min.,not one employee approached me to ask if I needed help or to even say hi as I walked in. there is poor customer care and I feel the guy that looked for ice fishing stuff was just lazy and didn't feel like checking for me. Competitors are always glad to help, so I will spend $ there

Great customer service and knowledge! Tim really heped us in the football dept. Thanks!

Love