Always have been pleased

Terrible!!! Their policy is if you have your clothes in before 9:00 you will be able to pick them up same day after 5:00. On a occasion today (Mach 2009) they didn't stand by their agreement. When I complainted because one of my items wasn't ready I asked that if it could be cleaned free. It was on the weekend & I would had to wait until Monday afternoon to pick it up. Besides their agreement was to have it ready before 5:00 & they failed to live up to their agreement. The employees & manager simply refused &say no. An agrument occurred & one employee grabbed my clothes & threw them out on my car. My car was parked in the loading zone in front of the store. The clothes slid off of my car & fell in the pavement. It was raining cats & dogs that day & my 5 pair of dress pants, 2 dress blazers & 1 dress dress blouse was ruined. The Goodlettsville policy department was called & they failed to do anything. Needless to say I plan to sue this establishment!

These guys have gotten worse and worse. Recently ripped off an entire sleave of my shirt then said it was brought to them that way. Many broken buttons, torn collars, and bad pressing that lead up to this. Awful, even for the price.