I tried calling for over an hour. I got busy signals and a few times it went through so that you could here the ladies talking while arranging the flowers and what they were saying made me know it was the florist shop. One even said "someone must be on the phone" but no one would pick it up. I'm guessing they took it off the hook . Too bad another business got my money. They need to check their phone line or if they can't take anymore orders have an answering machine with a message.