I have bought 6 vehicles at the dealership since 2009. The service has dropped dramatically since. The service department is the absolute worst. On this trip had an-appointment for monday morning. When i showed up my name was not on the board and the tec I made the appointment with was not in. His fill in was not happy at all. I was informed later in the day that my truck would be ready the next day. Guess what, it wasn't. Had to rent a vehicle, a mechanic did not even look at it until the 2nd day, part took 24 hours to arrive. Next i spoke to Jordan was informed they were working on my 2500 and it should be done in an hour. Showed up 3 hours later and it is still in the shop. DO NOT TELL ME WHAT YOU THINK I WANT TO HERE, TEL ME THE TRUTH. Well it was not in the shop it was pulled out to work on something else. GO TO ANY OTHER DODGE DEALER. AVOID CHRISTOPHER DODGE SERVICE AT ALL COST. I was a customer for life but i will never buy another vehicle here or have any service done. Good luck