My mother and I have been going there for a few summers now at least 5 times a summer to get pedicures and the last time we went(first time this summer) we were pushed off to the side so they could give a woman a pedicure before us (who had made appointments earlier) because she was "in a hurry." From what my mother and I observed, she and her two daughters all got manicures and waxes. She had asked to get a pedicure after we had arrived early for our appointments. After that, when we were paying our bills we were asked to next time have cash for the tip because they don't want to do tip on charge cards anymore. The women there are very nice and good at what they do but this definitely makes us think twice about going there again and we have a whole summer of pedicures still.