General Info

Welcome to Richmond Ford West! We're Driven By You. You may be wondering, what that means. Well, after over 100 years of service we want to be more than just a state-of-the-art dealership. At Richmond Ford West we do that by putting customer service first. The proof is in the awards; the last two years we've received the prestigious Ford President's Award for outstanding customer service. As a recipient of the DealerRater Customer Service Award, we continue to strive for excellence in customer service by making the customer experience unique. Each person who walks through our dealership doors receives an exceptional car buying, or service experience. That's why in 2018 we were named DealerRater's Ford dealer of the year for the entire state of Virginia. Our Driven By You guarantee that comes with all new Fords includes a 100,000-mile warranty, our award-winning service, and state inspections for life. We also offer no-charge first service, towing and shuttle services, member discounts, and extended service hours. That's over $1,600 in extras, just for choosing us! If you're in for service, our team of skilled technicians can handle any issue, from a simple oil change to tire replacements and transmission repairs. We're proud to be your one-stop shop for all of your automotive needs! As a quality Ford and used car dealer, we try to set ourselves apart from other dealerships. Whether you're looking for a new Ford or a used car our expansive inventory is sure to have something you'll love. At Richmond Ford West, we want to do more than put quality cars on the road. We're also proud supporters of and partners with a variety of organizations, such as Mothers Against Drunk Driving (MADD), the Wildlife Foundation of Virginia, the Scouts of America, and the Richmond Area Walk to End Alzheimer's. Your business helps us continue our work in the community. Enough about us, come visit us and tell us about you, we can't wait to help find the perfect vehicle for you!