The service is so excellent there I will not only refer people to this store but I will only go to this location even though I live down the street from another Verizon store, and the drive to this Gilroy store is about 30 minutes away from Hollister! The service I recieved from Fabian Guttierrez, Javier Garcia, Ignacio Solorio, and Ruben Magbanua was breathe taking compared to the service I recieved in Hollister-Tres Pinos Rd. I think all of these kind gentlemen deserve a promotion and as well as a raise to go along with it! They not only solved my problems with my service but they also made my visit plesent instead of a drag. Verizon Wireless would have lost my business forever due to the Hollister Store-Tres Pinos Rd. and because of this Gilroy stores positive attiude they have managed to keep my business with Verizon Wireless. Keep up the fabulous work guys!!!!!!!!!!!!!!