Dear Gaylord Collision, Thank you for all the phenomenal work you do! It's comforting to know that such a reliable body shop is nearby whenever I injure the red G6. Your customer service is unparalled, and I always know I won't be without my car for long whenever it's in your care. Thank again! Sam-Gaylord

I was so pleasantly surprised at the professionalism of this company: they have super people to work with...so knowledgeable and polite! Not only was my car perfectly repaired (it had significant damage) but they also did a great job with scheduling the work and my car rental. The interior of the car was beautifully cleaned as well before I picked it up.

You guys definitely have the best collision repair center in Northern Michigan! This isn't just apparent by the level of excellence attained in your body shop, but also in the neatness and quality of your entire facilities! It is the complete opposite of what I picture a body shop looking like. I know what is truly important is the quality of repairs (which you guys obviously have down), but it's nice to visit a clean and friendly environment when you're going through an ordeal such as having a wrecked car fixed. Keep up the excellent work! Rachel

We had one of out semi's hit a deer and these guys fixed us up better then before! We were back on the road quickly, they took care of the paper work, and the truck looked great! If you live in this area or are traveling though like me....Gaylord Collision is the place to get the job done -Don

Well...not that I wanted to, but I have had my vehicle into Gaylord Collision a few times this year. Each time the staff treated me terrific and really worked to accomodate my schedule. The work always looks great, and that's why I will continue to bring my work and tell all my friend to go to Gaylord Collision. Keep it up!!!!! -Satisfied

Teriffic work, great service, great to see a company that takes pride in their location, workmanship, and attitudes! I would highly recommend Gaylord Collision to anyone! Chuck

I was in Gaylord at a conference for the week when someone ran into my Jeep Liberty in the Glen's parking lot. The entire left side of my vehicle was damaged and I was in a panic because I need to leave on Friday and my husband doesn't take news like that well:( Gaylord Collision came highly recommended by local people so I stopped in and from the minute I got there I knew things were going to be just fine. Not only did they get my Jeep in the next morning, they got it done by Friday and it looked like new! I went home and by the next month my husband still hadn't noticed a thing. I finally told him and he was equally impressed with the quality work (and wasn't mad at that point either). The customer service, classy atmosphere, and wonderful work made me feel like I was a local and that they would be seeing me in town the next day. Thanks you crew at Gaylord Collision....you guys are AWESOME!!! Sterling Heights

Kelli Friday, April 16, 2010 I just wanted to say "thank you" for all the help you guys always show me. I din't come in for repairs, just advice, but you treated me like I was spending all the money! Thanks for being caring, and keeping my best interest in mind!

We were up north on vacation and hit a deer. We didnt know where to go but asked around and everyone recommended Gaylord Collision. what a great choice! They turned an unfortunate situation into a customer satisfaction clinic! It's great to know there are still companies out there that have this kind of quality, class, and service.......thank you guys!