I ordered flowers for our sisters funeral, I specifically asked for a plant that would be used indoors, with pretty flowers areound, $90 worth, I was assured that's what would be delivered, got to the funeral and there was a poinsetta plant---I was totally embarrassed, that's my sister these were supposed to be in memorial for, I complained to Josie's flowers, they were insistant that was $90 worth, never will I ever do business there again!

I love the actual shop - they did my wedding arrangements which were absolutely gorgeous. When I ordered flowers online today for my mother-in-laws birthday I was charged twice. When I called I reached an answering service/customer service of sorts and was told that it happens all the time if the line is busy when they try to make the initial charge and that I will only be charged once. The woman I spoke to was both not helpful and rude. She interrupted me every other word when I was trying to explain that I could not afford to have my available balance effected by a double charge and basically told me to get over it or cancel my order. I am surprised at the horrible phone call and will most likely never bother to order online here again which means I will not order from flowers by josie again as we live 3 hours away now.