Went in there over the weekend and the lady that was in there was not helpful and very rude. The sales associate wasn't warm or friendly. I just left the store without buying anything because of the poor customer service

My husband and I discovered this shop while walking our dogs through Gatlinburg, TN. We met Nancy who just showered our dogs with affection and treats. She even took their pictures. The store was clean and animal friendly. Had lots of items to look at and purchase. We will go back everytime we visit Gatlinburg.