Pyramid Roofing (Garland, TX location) has poor quality workmanship and a total non-existant customer service out of any contractors I know. Don't be fooled by the over-enthusiastic sales pitch, and promises of highest quality workmanship and total satisfaction. Nightmare begins when they begin work, and you will never reach a person in charge who you can speak to when problems arise (yes, even if you can talk to a receptionist who answers the phone, she will not be of much help). Pyramid Roofing has total disregard of customer's needs and concerns, and makes no effort to keep the promises made before sale/contract. The best proof - take a look at my roof !