We've been regular happy customers every since this Carl Jr's has been open. However recently appears they cannot keep a manager. Sadly the manager there now is not doing a very good job training the employes under her. Neither is she very good at customer relations. When I called to complain rather than listening to my complaint about my take-out order not being right she talked over me. By that I mean that she kept butting in. Another time my wife went and was over-charged. Needless to say we are not very happy about our last two experiences. So from now on we will be going to Braums.