Have had nothing but grief Mostyn. They send an attorney to our mediation who was not even familiar with the case, and meet 15 minutes before the mediation. They do not represent your best interest- their best interest and the insurance company they are fighting. Their ads are misleading, practically impossible to reach anyone there by phone. Holding money from a mediation for over 10 days-I Guess so they can use your money for 10 business days in investments-like 40% isn't enough.. A good candidate for a report to the BBB and the Houston Bar Association. I do not feel like a client but merely a number. Horrible experience, did not receive enough money in mediation and settlement to fix my home, yet with their substandard service they still demand 40%. Do yourself a favor and find an independent attorney. We are calling other attorney's to represent our interests better. A paper tiger that lets insurance companies walk all over them!