Awful service, most of the time if you request a quote, they don't get back to you by the requested time; they give you the run around when you request answers to problems you may have on your network (which takes a long time to resolve). They also treat their employees very poorly, it's appalling. They tend to hire really green networking guys so they can pay them less. It's more a "learning" job for the techs, it seems, since they have very high turnover. Management doesn't seem to know what it's doing and they've removed or let leave all of the people that used to make that place great.