What can I say...it's Gamestop! I love to buy my games and accessories from this store but be cautious! They seem to have a problem with forgetting that they have put you on hold or they simply don't answer. They are very polite...when it is convenient for them to be. They also tend to hang-up on people..A LOT! So, if you want to deal with this particular store... DO NOT CALL THEM! Just get into your car and deal with them in person!