I have to give them 5 stars because every time I have needed parts for my Frigidare washer and dryer (which seems to be at least once a year), they have always had what I needed in stock. I just called him for a door lock without the model number and he knew the part number immediately, went back and put his hands on it, and gave me the price...all in less than a minute. No one has ever been rude to me there and they have never not had what I needed. A. Knight

When I went into this store for a replacement part for a furnace, I had the displeasure of dealing with one of the most rude retail sales associate ever. I do not know what this person's issue was, but apparently he felt obliged to treat me like dirt. Twice he butt in when I was trying to speak to him or explain something to him and then told me he "knew what I was going to say before I said it". I don't know what his issue was, but I honestly think he had the issue(s) because I am a woman - I'm sure he wouldn't deal with this way with men but he feels perfectly free to treat women like we are stupid and don't know what we are talking about. I left there and will not do business with this store again and would not recommend it to anyone. I gave this store one star because I couldn't give a lower rating.