I contacted Weather Master (HVAC) because they are listed as contractors used by my home builders. Within 1 year we started having cooling problems, and when reported to builder they sent weather master and Weather master technician claimed that " flaps needed to be adjusted" . We noticed same problem again and reported to Weather Master directly, since house is not under builder's warranty after 1 yr. Technician came up with bill of $1690.00. When questioned about why this was not properly diagnosed in year 1, Lamore ( phone agent) promised that she will check with her boss and come back. Till to-date she has not. Now I am dealing with coil breakage/leakage on a less than 4 yr old brand new house. When upsets me more is that this issue was reported under 1 yr.

Here are charge details:
Leak Detection- Electronic Leak Detector: $225.60
Then they charged told me additional charge to repair for 1691.14. So total: 1916.74. However, my credit card is charged for $225.60 and $1813.75, so total charge of $2039.35
Till to-date I don't have invoice but my credit card is charged. Till to-date I sent numerous email to Lamore (phone agent), but received no response via email or mail in writing. All at best, they tried to do is call me in work hours and left a generic message.

They are not transparent in their cost and repair. With the behavior they showed, they are considered liars and cheaters. Please do your research, all negative reviews are 100% true and I don't trust positive reviews( made up).

Lastly, if you call after office hours, staff suppose to be more efficient and alert, I found them half sleepy and gave me a feeling they are mentally absent (under the influence). Example: I told them clearly my problem with cooling issues, person lists as heating issues. I told agent cancel appointment for next day (appointment was in next morning), agent responds back saying oh I will let agent know to come to your place. He is on his way. I told them clearly that its a known issue reported earlier, but explained them line by line again and person kept asking me to repeat and repeat. Extremely unprofessional staff. When reported of this issue, Lamore told me they are sub-contractors and not directly affiliated with company. But, yet you still put them on line to talk to customers.

Russell and Weather master did a great, great job -- two houses, two new water heaters, 4 new frost free outdoor water taps!! prompt, courteous, good value ... can't beat that!!

Justin was very polite, knowledgeable, helpful and thorough. We appreciated his suggestions about our air conditioning and look forward to seeing him before the heat comes on to solve any problems we might have with that system!

Hurley always does a thorough job and is very pleasant to talk with. I usually pick up a couple of good home-owner tips in the process as well. Today he even noticed that my discount had been overlooked so he made sure I would get credit for it.

Mike G was very professional and explained what needed to be done and why. He was easy to talk to and an overall nice guy.

I would like to commend and thank Mr Russell for his great attitude, & knowledge of the job & equipment. He was very helpful and answered all of my questions concerning hot water heaters & the best method of connecting two heating units. Mr Russell takes a lot of pride in his work, and did a beautiful job with the installation of my additional hot water heating unit. He represents Weather Master very well. Thank You Mr Russell, the service was Great.

Justin A. was probably the most knowledgeable service person we have ever had in our home. We appreciated his advice and purchased a Phenomenal Aire device to try and clean our inside air. Justin did not have any brochures on air-exchangers, but we are still interested in learning more about the device.

on time good service good advice.

Justin did our spring service, he was polite and explained what he found. The solution we chose was to have additional air cleaning equipment installed. He described the options and allowed us to make an informed decision. An altogether pleasant experience.

I have dealt with Weather Master for several years and have found them to be honest and reliable. Very good technicians on installations and routine service. I have recommended them to several neighbors who have purchased systems from Weather Master. Every technician I have met from Weather Master sings the praises of the company and that is unusual and speaks highly of the company.

Justin A. was our technician today. He was very professional and explained his findings in detail without putting any pressure on us to purchase anything extra for our system.

Justin answered all of my questions, and the service was great. I'll ask for hi again.

Great service, knowledgeable, courteous, on time

Justin A was great! He was thorough and explained how our systems was doing. He recommended some things, but was not pushy. I would highly recommend him to anyone.

Joel C. is a terrific service pro! He was professional and took the time to explain everything he was doing on our A/C. I highly recommend Joel C.

I have been a Weather Master customer for many years. Today Joel Crowson came to perform the annual maintenance on my air conditioning system. Joel was extremely professional and knowledgeable and courteous. He is an excellent ambassador for Weather Master. A valued employee.

Service Representatives arrived at scheduled appointment times; friendly and knowledgeable; explained tasks that both needed to be and were performed; when completed, work area left neat and clean. Service was excellent.

Weather Master is always responsive to our requests. Joel C. did our most recent service. He is very professional and knowledgeable about HVAC systems and did a great job for us. I'd highly recommend him.

Joel Crowson was the Technician that provided service for me today. Joel was very friendly, courteous and knowledgable. He quickly diagnosed the problem I was having with my ac unit and fixed the problem. Joel also took the time to explain what he had done and talked to me about maintenance for my ac unit. I bought a service/maintenance plan today and will definitely request Joel for my future maintenance. If I could rate higher than 5 stars, I would! Definitely 5+ star service!! Thanks Joel!!😄👍🏼

My recent experience with Frank W. at Weather Master was truly fantastic. Frank is knowledgeable and helpful and provides clear details about your service and system needs. Frank even came back the next day to ensure all was well and to assist with a rather cumbersome crawl space cover. Thanks so much for all your hard work Frank!!