The staff is friendly and personable. They know my name, what brand of cigarettes I buy and they usually have them on the counter ready for purchase before I even walk in the store. Specifically, a clerk named Linda, is unbelievable. She knows my likes and dislikes and is always happy to take a few minutes to talk to each of her customers. She's the best guys. If Cigarette Plaza ever loses Linda, don't know what I'd do. Sincerely, A very faithful customer