I have read some reviews and the fact is - you cant make everyone happy. I assure you that these are isolated opinions and are just part of running a large property. This property is one of convienience and it is so. The parking garage is the best thing. No stairs. And the security guards are out in the evenings to keep an eye on the "party goer" . I love it here and look forward to getting in to an even bigger place as time moves on. I have to throw in the maintinance - they are so curtiouse and efficient. Thank you for all you do. One more thing - the electric is very reasonable - I use to pay upwards of 300 per month in an apartment and since moving here I have not had a bill over 100. That makes a big difference.

It's pretty quiet. The apartment units are really nice, and fairly easy to keep clean.

I love it here! the parking garage is a huge bonus. you may ask to not live above the same people that i live above b/c they play their music with the most bass that they can and it literally shakes my floors and makes it very uncomfortable to relax. Plus i would add that the parking garage could really use some more lighting, one row of lighting is not enough, y'all should have 3 rows of lighting.

good location, nice pool

So far it is cool except in summer months when crickets are all over the plave

I've lived in 8 different apartments communities and this is the BEST so far!

My husband and I have lived at Cool Springs since January and we absolutely LOVE IT! Its really nice that I can walk to a convenience store, dry cleaning, bars, and shopping strips. I always feel very safe even if my husband is gone because they have the security guard walking around every night plus tons of exterior lighting. As far as parking goes...we have never really had an issue. I also have had a chance to talk with all the ladies in the office, I do believe that they need a break. I understand there are problems that may occur living in an apartment and issues that may need to be addressed but there are several people that they must deal with on a day to day basis. I have put in service requests before as well and it has taken a few days for them to attend to it BUT I also know I am NOT the only person that lives here. The point is is that it was fixed! :) I do appreciate the way that they send me an email after it is complete. I have never had an issue with them, but I also

Very pleased with property and management; Have encouraged many others to move in.

I will give positive feed back. Promise.

i love it here! the parking garage is a huge bonus!

I like it very much

I have lived here for over a year and love the location, how quiet it is, how responsive the management is, my neighbors; I could go on and on. I would highly recommend living here.

I have lived at Cool Springs for about 4 months and I love it. My apartment is not large, but it is the perfect size for one person. The staff is very helpful and friendly. Any issues that I have had have been resolved within 24 hours after making a request. The amenities are very nice and not too crowded (with the exception of the pool in the summer). It is also fantastic to have a parking garage when the weather is bad - although I do wish that there was not free access and that they would get some sort of gate. They also make an effort to continually make things better - although that may stop when they finish building. Overall, I would definitely recommend it - especially for young people. Oh, and opt for a pool view - it's worth it.

The staff is so nice and accommodating. They attend to issues when they arise quickly and without a blink of an eye. The apartments are beautiful and the pool is outstanding. The location is great. Parking is good right now but when they get full I sort of wonder if I will need to reserve a space.

I moved to Cool Springs in June of 2009. I have recently moved out. I loved the atmosphere and the pool is something that I truly miss. There are some really nice people that live there and I also miss the safety. Also, you're in Frisco. How bad is it really' Frisco is a great town and I miss it dearly. The fire alarm situation this summer really bothered me. Mainly b/c it woke me up a few times but from what I hear it's been resolved. Probably b/c they have to pay them each time they show up(I think). The office was mostly helpful but I pd. my rent on time and didn't have any issues w/in the apartment. Being on the first floor, parking was never an issue. Ever, even for guests. There were a couple of crazy neighbors while i lived there, but there are crazier neighbors where I live now. I actually miss the crazy neighbors. Especially the first one b/c she provided for some great entertainment. I think there are going to negative reviews at any apartment b/c it's an apartment.

the 4 floor parking is soo bad , i was about to make 2 accidents no way to see coming cars and there is no directions in the carage ...while location is so good and maintinance are helpfull ... but they are more expensive than the surrounding compounds ...

I read some of the other reviews and I haven't had the same experience. I've lived here for almost a year and this is one of my favorite places. The parking is good and the few times I had a maintenace problem, they fixed it. Nothing in life is perfect and it's an apartment with alot of different people living here so things happen. I guess if your a negative person then that's all you'll get out of life no matter where you live.

You're he best! THANK YOU!

I recently moved from from Cool Springs and for the most part had a great experience. The office staff was always polite and helpful from the time I moved out. I really want to highlight Sonya Mokry for going the above and beyond when I came to her for sister properties and family memebers. Not only did she take the time to assist me she actually placed the call to the property for me and scheduled everything. With her leas in an apartment I was able to get my family moved in within a week!!! I appreciate all of the girls Kodu, Sonya, Nikky, Danya, and Jessica, for always being so helpful.

I wanted to express my gratitude towards your employee Christy who assisted me in making sure I received my referral fees. There was a mix up with the referral which delayed the process; however, Christy immediately started to work on the issue while I was in the office. In the beginning I was very frustrated because I have already been back and forth about my two referrals. Christy's efforts demonstrated her willingness and positive attitude towards my situation. I would definitely keep referring customers to Cool Springs because of the excellent customer service provided by Christy.