Called to make an appointment. My normal spa was busy and would be for the next two days, so, they recommend I try Moksha, some of the service were about the same. So, I called. When the phone was answered, they simple asked, "Yes?" No name, nothing. So, I clarified, is this Moksha Spa? She actually, sighed!, then responded, "yes." So, I asked if I could speak to the manager. She then said no, and slammed the phone intentionally. I called back in minutes, and spoke to somebody who sounded older, with no accent. I explained what happened and wanted to speak to manager. The woman on the phone confirmed that the person I had just spoke to was the manager. Wow! I tried back a little later, to see if I could reach somebody else, thinking, maybe if was a friend covering for a rude co-worker, but no, got the same person. She is the so-called manager. Well, they will not get my hard earned dollars! Spread the word people!