Not only did Steve show up promptly as promised, he worked quickly, cleanly, and competently. His prices were completely within range and reasonable. He offered, in writing, warranties on parts and labor. Not only did he address the original repair, he went above and beyond by addressing other maintenance issues on his own. On top of everything else, he had a pleasant and engaging demeanor and offered suggestions on how to avoid future repairs. He's at the top of our list of servicemen to recommend to others.