Carol School Supply Co
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- Hours
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- Phone:
Main - 718-380-4203
- Address:
- 17928 Union Tpke Fresh Meadows, NY 11366
- Categories
- School Supplies & Services, Educational Materials, Toy Stores
- Neighborhoods
- Utopia, Northeastern Queens
Contact Info
Reviews
04/14/13
Terrible customer service, the owner has a very bad attitude. I tried to return a gift I received with the gift receipt 3 weeks after purchase date and he said he wouldn't take it back even though I had a receipt. I asked why and he said he doesn't take books back. Well why give a gift receipt and why is that not written on the receipt. I was treated poorly and will not refer this store to others.
08/01/12
This is the WORST shopping experience I ever have. The test prep books are far overpriced. The prices are doubled what is marked on the market!! I just tried to return the BRAND NEW books which are not even a page flipped after knowing I was RIPPED OFF! ( I found the same books at another store which is half price of what I paid!!!) And I was rejected!!!! The owner does not know what the best customer practice is at all. She just tried to cover herself with what she called the "store policy". Come on! She is the one who set up the policy! How could you turn down a customer who was just asking for a fair trade and a reasonable refund? If it is just a couple dollars more than what is average marked on the market, I can accept and honor that. However, the item is double-priced!!!!! And the owner was so mean and straight that she didn't even care about you who could be a returning customer. How could you do your business with such bad customer services nowadays? Of course, now I decided I
02/07/08
Great store! I have shopped here for many years as a teacher and now as a parent! They have a wonderful selection of toys and games. Educational and just out right fun games. Their sales help is great! very accomodating. The also offer free gift wrapping which is great during the holidays .