The customer service at Culligan has been superb. Frank came to our brand new house and explained everything to us and did not push us one way or the other. There was not pressure. We decided to go with Culligan a few days after meeting with Frank and they came back and installed everything in a few hours. They even offered to help us move our stuff in to the house. Periodically we still get calls from Frank just to check up on us and he has always been accessible if we have a question. Highly recommended.