We have visited Kitt Creative for the past several yearsfour photo sessions to be exact. We have been pleased to date. This past session scheduled for the 2017 Santa pics was a negative experience. After waiting 20 mins past our appointment time as they were behind, we were rushed through our pics. Our session definitely did not last the 15 min slot we paid for and were supposed to be allotted. In addition, the photos are terrible. It was a struggle to select a few photos for the minimum $200+ package of six photos. On top of the photos being of poor quality and rushed, we were given the incorrect photos when the final product delivered. The entire experience was a huge waste of our money and time. Lastly, the set design is usually fantastic; we received a family photo with one particular set that looked thrown together at the last minute and frankly, quite tacky. If anyone is on the fence about using this photographer and would like to see these images, PM me and I will share. We live in Arlington and drive all the way to Fburg for these photos. Such a waste our time this year.