General Info

Superior Service and Quality ProductsWallace Eannace Associates, Inc serves the plumbing, heating/cooling and industrial process industries as representatives for leading fluid and steam handling equipment manufacturers.We have over 50 employee owners, office/warehouse facilities in Plainview, New York and Franklin Lakes, New Jersey. Our warehouses ensure timely delivery of products and replacement parts. Wallace Eannace is not just another sales representative but a "full service" team providing customers with: Technical Service, Field Sales Engineering, Customer Service and Product Service.Our goal is customer satisfaction. We work at this using Quality Improvement Strategies from the ISO 9000 and other Total Quality Management systems. The manufacturers we represent are dedicated to the quality way of doing business. This partnership between quality manufacturing and quality local service is crucial in meeting the needs of consulting and facility engineers, architects, building owners and managers, industrial firms, institutions, government agencies, mechanical contractors and wholesalers.The Best Technical ServiceWe deliver top quality technical service to support wholesalers, contractors consulting firms, facilities' engineers and owners in the design, layout, performance analysis, and troubleshooting of HVAC systems.Our technical support team consists of graduate engineers, certified technicians and master mechanics. They attend all of our manufacturers' technical schools, ASHRAE training programs, and other professional continuing education programs. Their continuous training is not concentrated solely on our products, but is truly geared towards achieving total system knowledge.Our experts in fluid handling technology and motor control applications are available to assist you with equipment selection, specifications, drawings, surveys, and walk-throughs.These combined dimensions of our technical service make it the best in the Metropolitan area.Product Services: Each of our sales regions fields a team equipped to handle mechanical equipment problems. In-warranty repairs are performed either at the warehouse/service facility or in the field.Field Technical Service: Our technical service engineers provide answers to application questions and help troubleshoot system problems.Inside Sales/Customer Service: Our inside sales group has an in-depth understanding of product applications and can deliver accurate prompt equipment sizing, selection, and pricing information.We believe in the value of technical support and technical education for our industry. Our engineers use the latest information technology and can offer on-the-spot selection, design, layout, pricing, harmonic analysis, specifications, CAD drawings, calculations of performance, and operating costs of HVAC fluid handling and steam systems.We contribute to industry education through our technical presentations, seminars, and training workshops.* Wallace Eannace Associates, Inc engineers, along with instructors from ITT Fluid Handling, offer in-house technical seminars that range from basic training for new engineers to advanced seminars on complex cooling and condenser water systems.* We provide training and present informational seminars for mechanical contractors, technicians and building personnel. We also supply owners with instruction on operation and maintenance of installed products.