Hi, I'd like to take a moment to say hello from Vertigo Systems management. We try our best to treat everyone how we'd like to be treated, and despite this, we still occasionally get the bad review from a spiteful person. If you have a problem with a product or service, please give us a call and we'll do our best to help you before you post inflammatory, negative reviews. We care about our reputation and we'd like to remind you to take negative reviews with a grain of salt, since if every satisfied customer of ours took the time to post a positive review, our rating would be close to 100%. A person who has a positive experience is likely to tell 2 people whereas a single person having a bad experience is likely to tell 10 people. A big thank you to all those who took the time to post a positive review.