It's a very good bicycle shop, they have everything you need for biking, I dropped my bike off there yesterday, for a very small, 5 minute repair, I was told by their bicycle mechanic, he's backed up, at least 2 weeks. I think I am going back today to pick my bike up, either repair myself, or take it to one of these many other bike repair shops. Update: picked up my bicycle as stated, went to another bicycle shop, my bicycle was ready the next day, AT a fraction of the cost bicycle Inc was charging me. I'll never go back.