Have gone there several times for a variety of small purchases, from making keys to small plastic bumpers for kitchen cabinet doors. If they did not have it, they ordered it. Very friendly and helpful. I know better than to go to the big box stores. And I just called for a replacement for the nut & bolt for the toilet seat hinge---got stripped by the installer (not me--:) ) and I want a stainless steel replacement---clerk said measure or bring old one in and we've got what you want. Dino K