No cab service is 100% perfect or 100% reliable and to everyone's complete lavish satisfaction, but the simple fact of the matter is, they are the only cab that I know of in this region. They've been around since I was a kid, and I'm pretty old. (Were around at least since the 70's). Their rates are not that bad. You can get from Fort Smith to across the bridge in Van Buren for $8.00. (As of 2015 and 2016). Every now and then it is hard for drivers to know what you are talking about, such as if you are going to a medical or professional complex that's all known under one name, but has different buildings, like on Rogers, 70th, hospitals, Waldron Rd. , etc. But they usually answer the phone fairly well, and make up for mistakes. All I have to say is it beats walking and often also beats driving. :-) This area is not New York, and we're lucky there is any cab at all.

Excellent customer service

They are a necessary evil for me sometimes. They are not very reliable and can sometimes take half an hour or more to get to where you are.

most of the cab drivers are very rude people

Razorback Cab Courier Service Was so nice to deliver to my home, The Rates Was the best i found in this area.