We sincerely appreciated the timeliness, efficency and personallity of teh Kobie Kooling technician (Ed). He did a thorough job and did not try to pressure us into any additional services, although he did give us a frank assessment of what routine maintenance he would recommend in addition to those included inthe service. We did purchase a one-year mainenance program from Kobie Kooling as a result of this visit, since it seemed the most economical approach to our needs. Thans to Kobie Kooling for the fine service.