One word - disrespectful. Whoever answers the phone on behalf of the business and booking appointments needs a class on how to communicate if they can't do the job and a handbook on how not to be racist.

Diane's Barber Shop was highly recommended to me by a fellow veteran. I sometimes pass by this shop when I'm driving through town and had long been planning to give her a try, mainly because of her two business billboards with the colorful balloon displays. After entering the shop and taking a seat, she acknowledged my presence after about three minutes at which time she said, across an occupied waiting area, "Sorry, I don't do "ethnic hair". Thinking that she was just being funny, I replied "you don't? really?" She replied " No I do not. Have a nice day". And just like that, she continued to cut the gentleman's hair as though I was invisible. I can deal with not being comfortable with cutting a particular hairstyle (although she made it crystal clear that style was not the reason), what I won't deal with is the rudeness and nastiness in the way her message was broadcasted, as though she was putting on a show for the other patrons. I hope that "Diane" remembers this veteran. 0 stars!