Went in to get color with highlights and trim. Very friendly, but had to go and buy box color to fix the BAD color job I got. Had splotches of old color showing and highlights did not cover roots. She tried to fix it twice and tried to style in to cover the mistakes! I couldn't get out the door fast enough! Was told they were not affiliated with cosmetology school next door, girl said she has done hair several years professionally, but I believe fresh outta school and nobody there to give direction... DON'T GO!